Welcome to the Miocado FAQs page! Miocado is an online resource for Ocado Group employees, designed to improve communication and streamline access to work-related tools. This FAQs section provides straightforward answers to common questions about how to use MiOcado, its features, and its benefits. Whether you’re a new employee or have been with us for a while, this guide will help you get the most out of Miocado.

What features does the MiOcado Employee Portal offer?

The MiOcado Employee Portal manages personal information, payroll, benefits, leave, training opportunities, performance reviews, employee assistance programs, and scheduling.

How can employees update their details on the Portal?

Employees can log in, navigate to the “Personal Information” or “My Profile” section, select the details to update, make changes, and save.

Can I log in to the MiOcado from multiple devices?

The Portal is accessible from desktops, laptops, tablets, and smartphones. However, to maintain security, always log out after use.

Is there a specific browser recommended for accessing the Portal?

For optimal performance, it’s best to use updated versions of browsers like Google Chrome, Firefox, Safari, or Microsoft Edge.

What happens if I enter my password incorrectly multiple times?

Entering your password incorrectly multiple times may temporarily lock your account as a security measure. Wait a few minutes before trying again, or use the password reset option.

How do I change my password on the MiOcado Portal?

After logging in:

  • Go to the account or security settings section.
  • Find the password change option.
  • Update.

What should I do if the ‘Forgot Password’ link is not working?

If the ‘Forgot Password’ link fails, check your spam folder for the reset email or contact HR or technical support for assistance.

How can I view my pay stubs on the MiOcado Portal?

To view your pay stubs, log into the Portal, navigate to the payroll section, and select the specific pay stub you wish to view.

Can I apply for leave through MiOcado?

You can apply for leave by accessing the leave management section, where you can fill out and submit your leave application directly.

Is there a mobile app for the MiOcado, and how do I access it?

Yes, there is a mobile app for the MiOcado Employee Portal. You can download it from your device’s app store (Google Play for Android or App Store for iOS). Log in with your usual credentials to access the same features available on the desktop portal.

These FAQs will guide all users with any queries regarding the MiOcado portal.